This review is from: LG 42LM620T 42-inch Widescreen Full HD 1080p LED Cinema 3D Smart TV with Freeview HD and 4 Pairs of 3D Glasses (Electronics)
As usual I did loads of research before we went looking for a new tv. lg seems to have loads of reviews for other tv’s but not for this one as it is a new release. The price was £699 in Curry’s, the same price as we were going to pay for a 2d tv so we took the chance and bought it. I must say we were not dissapointed. From the box the set up was easy. It has 4 hdmi port so plenty of room for all your extras like xbox etc. The remote is easy to use and you will find a picture wizard in the listings to help you set your prefered viewing settings. The hd looked stunning and the 3d, wow, fantastic! We watched a wildlife programme and it looked like it was raining onto our carpet. This tv also has the ability to turn 2d to 3d which is great but not as good as a programme filmed in 3d but then you wouldn’t expect it to be right. You can also vary the 3d experience using the depth control, we have ours just over half way and thats fine for us but turn it all the way up and things really do leap out at you. At the moment there are not many 3d channels but i’m sure that will change. The sport on 3d is fabulous, you really appreciate the contours on a golf green and the rugby and football will never be viewed the same again. Fantastic.
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This is my 3rd 3D TV from amazon , i returned my Sony 46″ as the 3D was flawed , i returned my Toshiba as the picture quality was poor and so were the smart features. (see my other reviews on them)
I wasn’t sure about LG as i wasn’t sure if they were a decent tech company but i must say this TV has made me more than happy after the first 2 i got . The picture quality is really good , the 3D is really good (nice light Passive glasses so no headaches)
Buy it and you won’t be dissapointed
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This review is from: LG 42LM620T 42-inch Widescreen Full HD 1080p LED Cinema 3D Smart TV with Freeview HD and 4 Pairs of 3D Glasses (Electronics)
A very welcome Christmas present from my wife this year until Sunday 24th February. The TV looked good and performed well until this date.
The screen developed several horizontal black lines across it which was annoying, so doing the IT refresh of turning it off and back on again seemed to rectify it. However, 15 minutes later same problem but worse, more lines and constantly rolling up and down the screen. Went to the LG website which mentioned it may need a software download, did that, didn’t work. Tried to contact LG, stupidly thought they would have a 24hr Helpline, no they haven’t.
Contacted LG Monday by phone, customer service employee then told me to take a picture of the screen and send it to an email address provided along with a reference number, he also told me not to expect to get anything back from them until at least Friday, which at this stage incensed me as spending £600+ on a faulty unit is not good enough, at this juncture the rep swore and said ‘well thats the way it is’ and put the phone down.
Complained to LG about the rep, no response. Contacted LG Wednesday to be told that the email did not contain the image of the TV, it did under investigation by them, was told they would ring me back that day to rectify the situation. They did not, I was not surprised. Complained to them Wednesday night, no response, complained to them today (Thursday) no response.
Awaiting now a response from both LG and Amazon about either a new TV, full refund and some renumeration about being without a TV. Fingers crossed.
Apologies for the whinge, when the TV was working I was happy with the sound, picture and 3D so it probably should deserve more than a 1 star, however the customer service by LG is so shocking I wouldn’t recommend this brand to anyone.
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Wow,
As usual I did loads of research before we went looking for a new tv. lg seems to have loads of reviews for other tv’s but not for this one as it is a new release. The price was £699 in Curry’s, the same price as we were going to pay for a 2d tv so we took the chance and bought it. I must say we were not dissapointed. From the box the set up was easy. It has 4 hdmi port so plenty of room for all your extras like xbox etc. The remote is easy to use and you will find a picture wizard in the listings to help you set your prefered viewing settings. The hd looked stunning and the 3d, wow, fantastic! We watched a wildlife programme and it looked like it was raining onto our carpet. This tv also has the ability to turn 2d to 3d which is great but not as good as a programme filmed in 3d but then you wouldn’t expect it to be right. You can also vary the 3d experience using the depth control, we have ours just over half way and thats fine for us but turn it all the way up and things really do leap out at you. At the moment there are not many 3d channels but i’m sure that will change. The sport on 3d is fabulous, you really appreciate the contours on a golf green and the rugby and football will never be viewed the same again. Fantastic.
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|Buy with Confidence,
This is my 3rd 3D TV from amazon , i returned my Sony 46″ as the 3D was flawed , i returned my Toshiba as the picture quality was poor and so were the smart features. (see my other reviews on them)
I wasn’t sure about LG as i wasn’t sure if they were a decent tech company but i must say this TV has made me more than happy after the first 2 i got .
The picture quality is really good , the 3D is really good (nice light Passive glasses so no headaches)
Buy it and you won’t be dissapointed
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|Very Dissappointed,
A very welcome Christmas present from my wife this year until Sunday 24th February. The TV looked good and performed well until this date.
The screen developed several horizontal black lines across it which was annoying, so doing the IT refresh of turning it off and back on again seemed to rectify it. However, 15 minutes later same problem but worse, more lines and constantly rolling up and down the screen. Went to the LG website which mentioned it may need a software download, did that, didn’t work. Tried to contact LG, stupidly thought they would have a 24hr Helpline, no they haven’t.
Contacted LG Monday by phone, customer service employee then told me to take a picture of the screen and send it to an email address provided along with a reference number, he also told me not to expect to get anything back from them until at least Friday, which at this stage incensed me as spending £600+ on a faulty unit is not good enough, at this juncture the rep swore and said ‘well thats the way it is’ and put the phone down.
Complained to LG about the rep, no response. Contacted LG Wednesday to be told that the email did not contain the image of the TV, it did under investigation by them, was told they would ring me back that day to rectify the situation. They did not, I was not surprised. Complained to them Wednesday night, no response, complained to them today (Thursday) no response.
Awaiting now a response from both LG and Amazon about either a new TV, full refund and some renumeration about being without a TV. Fingers crossed.
Apologies for the whinge, when the TV was working I was happy with the sound, picture and 3D so it probably should deserve more than a 1 star, however the customer service by LG is so shocking I wouldn’t recommend this brand to anyone.
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